Issue #9

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Información del Issue
Estado:
Pendiente
Tipo de Evento:
Botón de Emergencia
Cliente:
Carlos Rodríguez Martín
Teléfono:
51984395431
Vehículo:
5678DEF
IMEI: 234567890123456
Ubicación:
-16.409, -71.5375
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Creado:
02/10/2025 10:30:19
Actualizado:
02/10/2025 10:30:20
Detalles de Integración
Request al Contact Center
URL: POST /api/v3/scenario/runScenario
Body:
{
  "access_token": "85766125294879f632d9a1453e77fc55bfcef8b2a3d4f3eaa269a733e6c1e08a",
  "scenario_id": "55722",
  "phone": "51984395431",
  "caller_id": "5117070472",
  "variables": "{\"issue_id\":9,\"client_name\":\"Carlos Rodríguez Martín\",\"client_phone\":\"51984395431\",\"event_type\":\"sos\",\"event_type_name\":\"Botón de Emergencia\",\"vehicle_plate\":\"5678DEF\",\"vehicle_imei\":\"234567890123456\",\"latitude\":\"-16.409\",\"longitude\":\"-71.5375\",\"coordinates\":\"-16.409, -71.5375\",\"issued_at\":\"2025-10-02T10:30:19-05:00\",\"webhook_url\":\"https://monitoring-simulator-dev.dct5.geosatelital.red/api/contact_center/resolved_issue\",\"api_key\":\"BrF8bV5VCazeC3m6rSBmDBXmeJ8oM27Q\"}"
}
Variables (JSON):
{
  "issue_id": 9,
  "client_name": "Carlos Rodríguez Martín",
  "client_phone": "51984395431",
  "event_type": "sos",
  "event_type_name": "Botón de Emergencia",
  "vehicle_plate": "5678DEF",
  "vehicle_imei": "234567890123456",
  "latitude": "-16.409",
  "longitude": "-71.5375",
  "coordinates": "-16.409, -71.5375",
  "issued_at": "2025-10-02T10:30:19-05:00",
  "webhook_url": "https://monitoring-simulator-dev.dct5.geosatelital.red/api/contact_center/resolved_issue",
  "api_key": "BrF8bV5VCazeC3m6rSBmDBXmeJ8oM27Q"
}
Response del Contact Center
Status: 400
Body:
{
  "success": false,
  "result": {
    "error": "This number can not be used",
    "code": 784
  }
}
Timestamp: 02/10/2025 10:30:20

Webhook Recibido

No se ha recibido webhook aún.

Respuesta al Webhook

No se ha respondido al webhook aún.

Logs del Contact Center
Session ID: failed_1759419020 failed
02/10/2025 10:30:20
Response Data:
{
  "error": "La validación falló: Bot session no puede estar en blanco",
  "timestamp": "2025-10-02T10:30:20.258-05:00"
}