Issue #4

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Información del Issue
Estado:
Pendiente
Tipo de Evento:
Botón de Emergencia
Cliente:
Javier Torres Vega
Teléfono:
51941908246
Vehículo:
2345PQR
IMEI: 678901234567890
Ubicación:
-9.19, -75.0152
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Creado:
05/08/2025 14:18:56
Actualizado:
05/08/2025 14:18:57
Detalles de Integración
Request al Contact Center
URL: POST /api/v3/scenario/runScenario
Body:
{
  "access_token": "85766125294879f632d9a1453e77fc55bfcef8b2a3d4f3eaa269a733e6c1e08a",
  "scenario_id": "55722",
  "phone": "51941908246",
  "caller_id": "5117070472",
  "variables": "{\"issue_id\":4,\"client_name\":\"Javier Torres Vega\",\"client_phone\":\"51941908246\",\"event_type\":\"sos\",\"event_type_name\":\"Botón de Emergencia\",\"vehicle_plate\":\"2345PQR\",\"vehicle_imei\":\"678901234567890\",\"latitude\":\"-9.19\",\"longitude\":\"-75.0152\",\"coordinates\":\"-9.19, -75.0152\",\"issued_at\":\"2025-08-05T14:18:56-05:00\",\"webhook_url\":\"https://monitoring-simulator-dev.dct5.geosatelital.red/api/contact_center/resolved_issue\",\"api_key\":\"BrF8bV5VCazeC3m6rSBmDBXmeJ8oM27Q\"}"
}
Variables (JSON):
{
  "issue_id": 4,
  "client_name": "Javier Torres Vega",
  "client_phone": "51941908246",
  "event_type": "sos",
  "event_type_name": "Botón de Emergencia",
  "vehicle_plate": "2345PQR",
  "vehicle_imei": "678901234567890",
  "latitude": "-9.19",
  "longitude": "-75.0152",
  "coordinates": "-9.19, -75.0152",
  "issued_at": "2025-08-05T14:18:56-05:00",
  "webhook_url": "https://monitoring-simulator-dev.dct5.geosatelital.red/api/contact_center/resolved_issue",
  "api_key": "BrF8bV5VCazeC3m6rSBmDBXmeJ8oM27Q"
}
Response del Contact Center
Status: 200
Body:
{
  "success": true,
  "result": true
}
Timestamp: 05/08/2025 14:18:57

Webhook Recibido

No se ha recibido webhook aún.

Respuesta al Webhook

No se ha respondido al webhook aún.

Logs del Contact Center
Session ID: failed_1754421537 failed
05/08/2025 14:18:57
Response Data:
{
  "error": "La validación falló: Bot session no puede estar en blanco",
  "timestamp": "2025-08-05T14:18:57.272-05:00"
}