Issue #1

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Información del Issue
Estado:
Resuelto
Tipo de Evento:
Botón de Emergencia
Cliente:
Luis Pérez Jiménez
Teléfono:
977619673
Vehículo:
3456JKL
IMEI: 456789012345678
Ubicación:
-13.1631, -72.545
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Creado:
25/07/2025 18:01:35
Actualizado:
31/07/2025 16:11:23
Detalles de Integración
Request al Contact Center
URL: POST /api/v3/scenario/runScenario
Body: 
{
  "access_token": "85766125294879f632d9a1453e77fc55bfcef8b2a3d4f3eaa269a733e6c1e08a",
  "scenario_id": "55549",
  "phone": "977619673",
  "caller_id": "5117070472",
  "variables": "{\"issue_id\":1,\"client_name\":\"Luis Pérez Jiménez\",\"client_phone\":\"977619673\",\"event_type\":\"sos\",\"event_type_name\":\"Botón de Emergencia\",\"vehicle_plate\":\"3456JKL\",\"vehicle_imei\":\"456789012345678\",\"latitude\":\"-13.1631\",\"longitude\":\"-72.545\",\"coordinates\":\"-13.1631, -72.545\",\"issued_at\":\"2025-07-25T18:01:35-05:00\",\"webhook_url\":\"https://monitoring-simulator-dev.dct5.geosatelital.red/api/contact_center/resolved_issue\",\"api_key\":\"BrF8bV5VCazeC3m6rSBmDBXmeJ8oM27Q\"}"
}
Variables (JSON): 
{
  "issue_id": 1,
  "client_name": "Luis Pérez Jiménez",
  "client_phone": "977619673",
  "event_type": "sos",
  "event_type_name": "Botón de Emergencia",
  "vehicle_plate": "3456JKL",
  "vehicle_imei": "456789012345678",
  "latitude": "-13.1631",
  "longitude": "-72.545",
  "coordinates": "-13.1631, -72.545",
  "issued_at": "2025-07-25T18:01:35-05:00",
  "webhook_url": "https://monitoring-simulator-dev.dct5.geosatelital.red/api/contact_center/resolved_issue",
  "api_key": "BrF8bV5VCazeC3m6rSBmDBXmeJ8oM27Q"
}
Response del Contact Center
Status: 400
Body: 
{
  "success": false,
  "result": {
    "error": "Phone is invalid",
    "code": 922
  }
}
Timestamp: 30/07/2025 08:08:33
Webhook Recibido
URL: POST /api/contact_center/resolved_issue
Body: 
{
  "api_key": "BrF8bV5VCazeC3m6rSBmDBXmeJ8oM27Q",
  "issue_id": 1,
  "resolution_message": "prueba",
  "bot_status": null,
  "timestamp": "2025-07-31T16:11:23.718-05:00"
}
Timestamp: 31/07/2025 16:11:23
Respuesta al Webhook
Status: 200 OK
Body: 
{
  "success": true,
  "timestamp": "2025-07-31T16:11:23.718-05:00"
}
Timestamp: 31/07/2025 16:11:23
Logs del Contact Center
Session ID: failed_1753880914 failed
30/07/2025 08:08:34
Response Data: 
{
  "error": "La validación falló: Bot session no puede estar en blanco",
  "timestamp": "2025-07-30T08:08:34.105-05:00"
}
Session ID: failed_1753484496 failed
25/07/2025 18:01:36
Response Data: 
{
  "error": "La validación falló: Bot session no puede estar en blanco",
  "timestamp": "2025-07-25T18:01:36.673-05:00"
}